Patient Safety Event Agent

The work it takes off your plate

Safety event reports arrive as free-text narratives with inconsistent severity, taxonomy, and routing. Quality teams spend days classifying events, extracting contributing factors, and deciding which cases need RCA or CAPA. Delays slow learning and allow hazards to persist. The Patient Safety Event Agent standardizes classification, surfaces contributing factors, and routes cases into the correct investigation workflows immediately.

How it works

The agent ingests incident reports and related clinical context, classifies event type and harm level, extracts contributing factors and care continuum points, recommends RCA versus focused review, and initiates CAPA tasking with owners and due dates.

1. Step 1: Ingest and Structure Safety Event Reports

   • Capture event narratives, structured fields, unit location, and timestamps from reporting systems
   • Link related EHR context such as medications, orders, and recent procedures when available
   • Normalize free text into a structured event record

   Result: Each safety event is standardized for consistent analysis.

2. Step 2: Classify Event Type, Harm, and Contributing Factors

   • Assign taxonomy categories such as medication, fall, hospital-acquired condition, or communication failure
   • Estimate harm severity and never-event potential
   • Extract human, process, equipment, and environmental contributing factors from narrative text

   Result: Events are classified with clear severity and factor tags for investigators.

3. Step 3: Route to RCA, Focused Review, or CAPA Workflows

   • Apply routing rules for sentinel events, high harm, and high-frequency precursors
   • Create investigation workspaces with suggested team roles and data pulls
   • Launch CAPA templates with proposed corrective and preventive actions

   Result: The right investigation path starts without manual triage delay.

4. Step 4: Track Learning, CAPA Effectiveness, and Trends

   • Monitor investigation SLAs and CAPA completion
   • Aggregate factors and event types into unit and system trend reports
   • Feed recurrent themes into safety huddles and quality committees

   Result: Safety learning loops close with measurable CAPA effectiveness.

Why use it

• Consistent Taxonomy. Standardizes classification across reporters and sites.
• Faster Triage. Routes serious events to RCA without backlog.
• Deeper Insight. Extracts contributing factors from unstructured narratives.
• CAPA Discipline. Converts findings into owned corrective actions.
• System Learning. Surfaces recurring hazards for enterprise safety strategy.